MD CATS+ enables the Maryland state government to procure IT consulting and technical services in a timely and economical manner. Through CATS+, the state will have a flexible means of obtaining information technology (IT) resources quickly, efficiently and cost effectively by issuing task orders specific to its needs.
Period of performance – Aug, 2019 – April, 2028
Applicable Functional Areas: 1, 2, 3, 5, 6, 7, 8, 9, 10, 11, 16, 17
541611—Management and Financial Consulting, Acquisition and Grants Management Support,
and Business Program and Project Management Services
611430—Professional and Management Development Training
OLM– Order Level Materials
Functional Area 1 – Enterprise Service Provider (ESP). Services to ensure that information systems are designed to capitalize on agency architectures and State IT standards, provide interoperability with other systems and networks, be reliable and maintainable, and make the most cost-effective use of commercial off-the-shelf (COTS) technology and agency-wide and government-wide resources.
Functional Area 2 – Web and Internet Systems. A broad range of business solutions and support using the capabilities of the web and Internet; design, develop, test, implement and maintain web sites, portals, web applications and web services and the associated hardware, software, network and security components that comprise these solutions.
Functional Area 3 – Electronic Document Management. Service to establish or maintain electronic document imaging, document management, document workflow, and associated technologies.
Functional Area 5 – Software Engineering. Service to provide full life cycle of a software system development. Process definition; requirements management (project planning, quality assurance, project tracking and oversight, organizational process focus); software metrics; software process assessments; software capability evaluations; software project management; software certification; software validation and verification; open systems; software architecture; software reengineering; software reuse; component-based software; software security; supervising software configuration management; and CASE tools.
Functional Area 6 – Systems/Facilities Management and Maintenance. Systems/Facilities Management and Maintenance services include: Data Center Technical Support/Operations, and Help Desk. At the State’s discretion, these services may be required to be provided externally to the requesting agency.
Functional Area 7 – Information System Security. The security of information and computing resources at all organizational levels; including software/application and data security support, as well as disaster recovery planning and risk assessment.
Functional Area 8 – Application Service Provider. Combination of software, hardware and networking technologies to offer hosted, service-based applications.
Functional Area 9 – IT and Telecommunications Financial and Auditing Consulting Services. The IT and Telecommunications Financial and Auditing Consulting include the following types of services: cost and financial analyses, information systems auditing and quality assurance and telecommunications systems management.
Functional Area 10 – IT Management Consulting Services. The IT Management Consulting Services include any of the following types of services: IT enterprise architecture, systems review for architectural consistency, strategic planning assistance, project management services, Master Contractor assessments and risk assessment analysis.
Functional Area 11 – Business Process Consulting Services. Streamlining business processes and the development, implementation and support of process improvements to eliminate redundancy, increase productivity, and reduce cost.
Functional Area 16 – Media and Training Center Support. Services to support multi-media and education centers including, but not limited to: planning, analysis, troubleshooting, integration, acquisition, installation, operations, maintenance, training, documentation, and administration. Professional training expertise, including instructional systems design capabilities to improve job performance of employees utilizing the learning/media center.
Functional Area 17 – Documentation/Technical Writing. Develop and/or maintain the following types of documentation: system documentation; user manuals; computer operations and program maintenance manuals; plans for training, testing, quality assurance, and contingency operations; and backup, recovery and restart procedures; technical writing for proposals, presentations, standard operating procedures (SOP), and policies and procedures.