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How Does Quality Assurance Work With Software Testing?

QA and Testing services

Testing. Testing. Testing

How Does Quality Assurance Work With Software Testing?

Software testing is an essential component in an organization’s Quality Control (QC) procedures. Testing involves executing a software component to evaluate its properties and ensure that there are no errors, bugs, and defects in the product before it is released to the public. But where does Quality Assurance come in the product development life-cycle in relation to testing? Software testing dove-tails with QA, which is a process that includes all activities that center around implementing standards and procedures associated with ensuring that software meets a certain set of requirements, is beneficial to the end-user and free of errors. This does not include testing the products themselves. QA for software addresses usability issues that are centered on delivering the best possible outcome to the customer that might not be technical in nature. In a QA context, a software defect is not just a bug, but can be any problem that impacts the end-user experience, from poor navigation to slow load times or unclear web copy.

Quality assurance in healthcare helps organizations provide a high level of care to patients, who are the ultimate recipients of technology upgrades. QA is a critical step in the project life-cycle, and the more time spent on removing issues, the better it is for the consumer.

Nolij’s QA testing is different in two ways. First, Nolij is a mission-centric organization with a focus on delivering superior patient outcomes through stringent QA standards. Because technology is embedded into the patient journey, there can be no gaps. Second, to ensure error-free end-results, Nolij incorporates Robotic Process Automation (RPA).

The importance of QA lies in controlling the quality of work and ensuring that resources are not wasted and value is created by identifying early gaps. The only way to minimize the risk of defects while also maximizing end-user experience is by including software testing and quality assurance throughout the entire development process.

The final frontier to keep in mind for QA and Testing is cybersecurity. Cybersecurity relies heavily on the right people implementing technology and testing for vulnerabilities throughout development. For Nolij, securing data is always paramount and is a cornerstone of successful relationships with our clients. By using tools such as ACAS and Fortify, security scans become a part of the build/release process and defect management integrations provide transparent remediation for security issues. This allows our clients to understand the potential threats and work with us to implement necessary mitigation strategies.

The key takeaway here is that QA is essential in a world where a positive user experience is key to converting a user into a loyal customer.

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Is A Post-Implementation Review Critical to Project Success?

Is A Post-Implementation Review Critical to Project Success?
Is A Post-Implementation Review Critical to Project Success?

Is A Post-Implementation Review Critical to Project Success?

Finishing a project in IT does not mean the same thing as ending the project management timeline. A Post Implementation Review (PIR) is conducted after completing the project and is one of the most important aspects of the project life-cycle because it ensures that the organization benefits from the project’s outcome. The objective of system enhancements and software upgrades is not an end in itself but rather to address the specific business needs. It is for this reason a PIR is crucial to a successful project. A PIR evaluates whether project objectives were met, how effectively the project was run, lessons for the future, and the actions required to maximize the benefits from the project outputs. This, no doubt, is the real measure of success.

In 2020, for example, Nolij was tasked by the U.S. Department of Agriculture (USDA) Foreign Agriculture Service (FAS) to do an independent PIR of their mission-critical Integrated Management Administrative Resource Tool (iMART) and their Production, Supply, and Distribution (PSD) systems after enhancements had been made. In collaboration with two FAS stakeholder groups, a team of senior business analysts from Nolij analyzed months of data to determine whether critical FAS business processes were being supported and help decision-makers improve investment decisions. The primary benefit of iMART to FAS is its unique ability to manage and integrate USDA’s strategic planning with human resources, logistics, and financial activities associated with overseas operations. The PSD system underpins the critical analysis and market intelligence that is foundational to the FAS mission of expanding U.S. agricultural exports through trade policy initiatives, marketing activities, and trade capacity projects. The PSD is the primary data system for global agricultural production, trade, consumption, and stocks.

Nolij analyzed months of data from PSD and iMART and provided recommendations on IT architecture, project management, customer acceptance, business process support and boosting high-performance in the workforce. Additionally, the concluding report included:

  1. Evaluation of return on investment (ROI) to date; an objective cost versus anticipated savings appraisal
  2. Assessment of enterprise architecture, IT infrastructure and system functionality by measuring performance, security risks and mitigation strategies
  3. Determining impact to stakeholders by evaluating business process support and FAS investment decision-making processes for IT projects

Working on the PIR for USDA was a wonderful collaborative opportunity for the Nolij business analyst team as demonstrated by the praise received from the FAS PSD project manager: “Thanks for the high-quality effort and results!” For Nolij, helping customers reach their business goals defines our success.

Learn more about Nolij Consulting and how we can advance your business goals at Nolijconsulting.com.