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Podcast

GovExec Daily: Using AI to Solve Problems in Health Care and Beyond

application of ai in healthcare industry

GovExec Daily: Using AI to Solve Problems in Health Care and Beyond

Ashley Mehta of Nolij Consulting joins the podcast to discuss how technology can be used for better outcomes in public systems.

The COVID-19 pandemic taught many lessons. Perhaps one of the biggest is how much artificial intelligence can help innovate and increase the efficacy of billing and health care records. Agencies like the Department of Health and Human Services and the Defense Department have already used AI to analyze contract and manufacturing information to order PPE during the heart of the pandemic. 

Ashley Mehta is the CEO and founder of Nolij, a firm specializing in federal IT health care. She joined GovExec Daily to discuss how AI can help solve big problems and why she believes now is the the time to take on the private sector.

To know more, please visit: https://www.govexec.com/technology/2021/07/govexec-daily-using-ai-during-pandemic/183734/

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Insight

How Does Quality Assurance Work With Software Testing?

QA and Testing services

Testing. Testing. Testing

How Does Quality Assurance Work With Software Testing?

Software testing is an essential component in an organization’s Quality Control (QC) procedures. Testing involves executing a software component to evaluate its properties and ensure that there are no errors, bugs, and defects in the product before it is released to the public. But where does Quality Assurance come in the product development life-cycle in relation to testing? Software testing dove-tails with QA, which is a process that includes all activities that center around implementing standards and procedures associated with ensuring that software meets a certain set of requirements, is beneficial to the end-user and free of errors. This does not include testing the products themselves. QA for software addresses usability issues that are centered on delivering the best possible outcome to the customer that might not be technical in nature. In a QA context, a software defect is not just a bug, but can be any problem that impacts the end-user experience, from poor navigation to slow load times or unclear web copy.

Quality assurance in healthcare helps organizations provide a high level of care to patients, who are the ultimate recipients of technology upgrades. QA is a critical step in the project life-cycle, and the more time spent on removing issues, the better it is for the consumer.

Nolij’s QA testing is different in two ways. First, Nolij is a mission-centric organization with a focus on delivering superior patient outcomes through stringent QA standards. Because technology is embedded into the patient journey, there can be no gaps. Second, to ensure error-free end-results, Nolij incorporates Robotic Process Automation (RPA).

The importance of QA lies in controlling the quality of work and ensuring that resources are not wasted and value is created by identifying early gaps. The only way to minimize the risk of defects while also maximizing end-user experience is by including software testing and quality assurance throughout the entire development process.

The final frontier to keep in mind for QA and Testing is cybersecurity. Cybersecurity relies heavily on the right people implementing technology and testing for vulnerabilities throughout development. For Nolij, securing data is always paramount and is a cornerstone of successful relationships with our clients. By using tools such as ACAS and Fortify, security scans become a part of the build/release process and defect management integrations provide transparent remediation for security issues. This allows our clients to understand the potential threats and work with us to implement necessary mitigation strategies.

The key takeaway here is that QA is essential in a world where a positive user experience is key to converting a user into a loyal customer.

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Inside Nolij Uncategorized

Nolij JV, CyberNolij, Awarded the prime 8(a) Streamlined Technology Acquisition Resource for Services (STARS) III Governmentwide Acquisition Contract (GWAC).

Nolij JV, CyberNolij, Awarded the prime 8(a) Streamlined Technology Acquisition Resource for Services (STARS) III Governmentwide Acquisition Contract (GWAC).

Nolij and Advanced, Innovative IT Solutions (AIIS) are excited to announce that our joint venture company, CyberNolij, has been awarded the prime 8(a) Streamlined Technology Acquisition Resource for Services (STARS) III Governmentwide Acquisition Contract (GWAC). The 8(a) STARS III GWAC is a five year contract with three option years. It is a $50B contract vehicle reserved for 8(a) small businesses to provide IT services and IT services-based solutions to all government agencies.

Scope of work to be performed includes the following: data management, information and communications technology, IT operations and maintenance, IT security, IT workforce augmentation, software development, and systems design. CyberNolij was also awarded scope Sub-Area 1: Emerging Technology-Focused IT Services, which provides emerging technology innovation to accelerate transformation and advance mission outcomes.

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Inside Nolij Uncategorized

Ashley Mehta, President & CEO of Nolij Consulting, Joins Board of Women Veterans Interactive Foundation

Ashley Mehta, President & CEO of Nolij Consulting, Joins Board of Women Veterans Interactive Foundation

Ashley Mehta, President & CEO, Nolij Consulting, has joined the board of directors of the Women Veterans Interactive Foundation (WVIF). Ms. Mehta is a dedicated supporter of WVIF and deeply believes in their mission to support women veterans through advocacy, empowerment, interaction, outreach, and unification. “There are over 2.3 million women veterans. They are the fastest-growing group of veterans in the active-duty military community. Women veterans struggle with many challenges after military service such as being single parents taking care of both parents and children. They often aren’t aware of services available because there is a dearth of organizations like WVIF dedicated to helping women veterans,” stated Mehta. Ms. Mehta is looking forward to enabling the growth of the organization and widening its reach.

WVIF ensures that this deserving population has the knowledge and the tools necessary to meet their physical, mental, and financial needs.

  • Bring awareness to the plight of homeless women veterans
  • Eradicate homelessness among women veterans
  • Strengthen and empower women veterans
  • Improve healthcare and education delivery systems for women veterans
  • Maintain a network that is a free exchange of experiences and solutions

To learn more, please visit http://womenveteransinteractive.org/

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Celebrating Dads at Nolij

Celebrating Dads at Nolij

Nolij celebrates father's day

Happy Father’s Day!   

Happy Father’s Day to all the wonderful dads who give Superman a run for his money. Dads, go ahead and kick up your feet, put on your favorite game and break open a bag of chips. It is your special day and you deserve to relax and enjoy. To help celebrate, we had a raffle for all the cool dads of Nolij and hope the three winners, Mike, Shawn and Steven, have an awesome time at Patsy’s with their families. 

In honor of hard-working fathers all over, here are some pun-laden, can’t-but-laugh dad jokes: “I’m afraid for the calendar. Its days are numbered.” Or how about this one: “What do a tick and the Eiffel Tower have in common?” “They’re both Paris sites.”’

P.S. Give your dad a gift he will really love—laugh at his jokes and put a smile on his face.

Nolij celebrates father's day
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Celebrating Moms at Nolij

Celebrating Moms at Nolij

Happy Mothers Day!   

Dear moms, we hope you have a great day full of relaxation, love and your favorite dessert! We celebrated the hard working moms at Nolij with a Mother’s Day raffle, and the winners will celebrate this Sunday with beautiful cakes from Fluffy Thoughts Bakery. Wishing all the caring moms around the world a very happy Mother’s Day!.

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Inside Nolij Uncategorized

Voices of Nolij – Asian American and Pacific Islander Heritage Month

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Voices of Nolij – Asian American and Pacific Islander Heritage Month

Nolij celebrates Asian American and Pacific Islander heritage month and stands in solidarity with the AAPI community in the midst of a difficult year of pain and fear. Asian American and Pacific Islanders have enriched America’s culture and society and are instrumental in our future success as a nation. We proudly support diversity and inclusivity in the workplace and appreciate the varied cultures, languages, and religions of the vibrant AAPI community.

Thank you Jane, Ellen, Thidarat, Gurwinder, Su, Ivy and Shivane for contributing your skills and energy to the success of Nolij!

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Inside Nolij Uncategorized

Aaron Brock, The Sound of Success

AAron brock

Aaron Brock, The Sound of Success

As the nation’s largest minority — comprising almost 50 million individuals — people with disabilities contribute to workplace diversity. They help businesses address challenges through varied perspectives and enhance their competitive edge. At Nolij, we work to ensure people with different skills, abilities and communication styles are integrated into our workforce and customer base.

Aaron Brock, a senior analyst, is a leader in Nolij Consulting’s Development Test and Evaluation team and supports our IT and cybersecurity strategies. Oh yeah, he also happens to be deaf.

Were you born deaf? How did you learn to navigate school and the world without your hearing at an early age?

“I became deaf at two years old from spinal meningitis which damaged my vestibular nerves that impaired my ability to hear sound. I was blessed to learn sign language at a very young age and attended ASL-based schools. I attended the Model Secondary School for the Deaf. I received my Bachelor of Science in Computer Science from Gallaudet University, the only liberal arts institution in the world for the deaf and hard of hearing. After graduating from college, I went into Defense Health Information Management System.”

What are some of the daily challenges you encounter at work, and how do you deal with them?

“As a deaf person, I have never felt disabled. I have gained so much from my deafness, much more than I’ve ‘lost.’ We, as deaf people, call it ‘deaf gain’ or the ability to communicate without sound. Communication is always a challenge in the workplace because of meetings. In a sound-driven culture, people are often talking over each other. In many respects, deaf people are better communicators because we talk one at a time—sequentially. We can stay focused on the interaction without being disconnected. Deaf communication culture allows me to educate others on an alternate form of communication because people often forget the barrier that exists between us – my deafness or their inability to sign.”

How did you become interested in IT?

“My father influenced my interest in Information Technology. He worked as an engineer for AT&T and always brought his work home. I was around computers before it was cool. Along the way, I met a software developer who further drove my interest in computer science and software engineering. My initial work experience in IT was in Video Relay Service that provides ASL interpreting services for the deaf. Eleven years later, Nolij has expanded my technical skills by entrusting me to lead key projects. My colleagues are very accommodating– I’m lucky to be working with such a great group of people.” 

What are your interests, hobbies, aspirations?

“I enjoy cycling and playing video games. I am engaged and have two children and four cats. I volunteer at the Metro Washington Association for the DeafBlind doing some web development and IT support.”

What advice would you share with others who also have challenges that most of the population does not?

“Don’t view your disability as a challenge but something you can gain from. I am deaf, but I gained the ability to communicate without sound. You’d be surprised how accommodating people can be when you’re open about challenges you have in any aspect of your life.”
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Leadership Thoughts

Can’t we just TeleEverything? I’ve got Netflix to Binge Watch!

telemedicine
telemedicine

Can’t we just TeleEverything? I’ve got Netflix to Binge Watch!

While money cannot buy happiness, it can certainly buy time. This truism is the driving philosophy of successful companies like Netflix, Uber, Uber Eats, Grubhub, Peloton, Amazon, Instacart and HelloFresh. These companies have come to define the convenience economy with business models based on giving back time, today’s leading currency, to customers. As a busy entrepreneur, I certainly take advantage of many time-saving services like prescription deliveries and telehealth visits.

In fact, the time Americans waste while waiting to be seen by a doctor equates to $1.5 billion a year. Anyone who has ever checked out of a hospital knows that “you’ll be going home today” really means maybe by 4:00 pm. Yet, despite the downfalls of in-person appointments, telemedicine did not take off until the pandemic hit in 2020. The question is, why?

Why Did It Take A Pandemic For Telemedicine To Flourish?
I think the answer lies in the convergence of convenience, willingness to take risks to get it, and policy changes spurred by Covid-19. If a man paddleboarding across the Hudson River to make a meeting or jumping into an Uber (although our mothers told us never to get in a car with a stranger!) is any indication, consumers are ready to take risks for the sake of convenience.

Before the lockdown began last year, people were afraid it might be too risky to see a doctor online due to fear of receiving an inaccurate diagnosis. Because of the shutdowns, however, telehealth became the only way to get medical attention and was a safer alternative to in-person care.

To facilitate the expanded use of telehealth services for healthcare delivery, the government issued temporary regulatory changes. These changes, including adjusted payments for telehealth services, have allowed doctors to stay in business and continue treating the sick. These changes most likely will become permanent.

The Future of Telemedicine
In the 1964 illustrated sitcom, The Jetsons, Elroy Jetson complains that he is not feeling well and has to stay home from school. Rather than take him to the doctor, his mother Jane calls up the doctor on the videophone. Today this retro-futuristic vision of telehealth visits has become a reality.

The digital health industry has improved the patient-provider relationship through mobile apps, patient portals, wearable health sensor devices, and app-based symptom checkers. We will continue to see more AI-driven tools that bring the tactile senses to telehealth visits.

The most important change coming down the road is the transformation of the healthcare delivery model to a value-based one where providers, hospitals, and physicians receive payments based on patient health outcomes. New value-based programs stress a team-oriented, network approach to patient care management that involves coordinating care through the responsible sharing of patient data. Adopting healthcare technology like electronic health record systems creates an online system view that allows healthcare providers to readily track and measure patient outcomes. In value-based healthcare models, primary, acute care, and specialty care are united in a coordinated group approach, led by a patient’s primary physician, who directs the patient’s care team. Telehealth will be vital to ensuring that medical teams can conveniently work with patients without the inundation of time-consuming in-person visits.

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Nolij has been named a #MoxieAwardDC finalist for being bold in business!

moxieawards 2021

Nolij has been named a #MoxieAwardDC finalist for being bold in business!

Moxie Award recognizes organizations for having demonstrated boldness and innovation as an integral part of their growth strategy.

“Nolij is pleased to have been named a finalist in the 2021 Moxie Award,” said Ashley Mehta, President & CEO.

“I want to congratulate our team for enabling us to be recognized among the boldest and most innovative organizations in the D.C. metro community,” Mehta said.

Finalists were recently announced by Katie Jordan, the 2021 Moxie Award chair.

“This year’s finalists truly represent the spirit of Moxie and we are excited to help tell the stories of how they have navigated the past year,” Jordan said. “We look forward to revealing the winners at the 2021 Moxie Award celebration on Oct. 13, 2021, at The Ritz-Carlton in Tysons Corner.”

A complete list of finalists can be found at https://moxieaward.com